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PRIVACY AND COOKIE POLICY


Last updated: 20/05/2026

This Privacy Policy describes how ELORIS Collection Privée collects, uses, retains and protects the personal data of website users.

We attach particular importance to protecting your privacy and complying with applicable regulations, including the General Data Protection Regulation (GDPR) (EU) 2016/679 and current French legislation.


1. Data controller

The controller of data collected on the website is:

DEFI HOME
60 Rue Brancion
75015 Paris – France

privacy@elorisparis.com


2. Data collected

We may collect certain data when you use the website, including:

Identification information

  • first and last name;

  • delivery and billing address;

  • email address;

  • telephone number.

Order information

  • products ordered;

  • purchase history;

  • payment information (processed securely by our payment providers).

Technical and browsing data

  • IP address;

  • device and browser type;

  • browsing data;

  • cookies and similar technologies;

  • advertising tracking and affiliate data.


3. Purposes of data collection

The data collected is used in particular to:

  • process and ship orders;

  • provide customer support and after-sales service;

  • respond to contact requests;

  • improve the website user experience;

  • prevent fraud and secure payments;

  • produce statistics and audience analysis;

  • send marketing communications where the Customer has consented;

  • manage advertising campaigns, affiliate programmes and marketing tools;

  • comply with legal and regulatory obligations.


4. Legal basis for processing

Data processing is based in particular on:

  • performance of the contract;

  • the Customer's consent;

  • the Seller's legal obligations;

  • the Seller's legitimate interest in securing and improving its services.


5. Data sharing

Data may be shared only with service providers necessary to operate the service, including:

  • secure payment providers;

  • carriers and logistics services;

  • the website hosting provider;

  • analytics and security tools;

  • advertising and marketing solutions;

  • affiliate platforms and tracking tools.

These providers may access certain data strictly to the extent necessary to perform their services.

The Seller never sells users' personal data to third parties.


6. Retention period

Data is retained only for as long as necessary for the purposes for which it was collected and in accordance with applicable regulations.

In particular:

  • order data: statutory accounting and tax retention period;

  • marketing data: until consent is withdrawn;

  • technical data and cookies: according to applicable statutory periods.


7. Cookies

The website may use various types of cookies and similar technologies to:

  • ensure the website functions correctly;

  • improve browsing;

  • measure audience;

  • personalise certain content;

  • track advertising performance and marketing campaigns;

  • manage affiliate programmes.

The Customer's consent is collected through a cookie banner compliant with the recommendations of the French data protection authority (CNIL).

The Customer may change their cookie preferences at any time through browser settings or the cookie management banner.


8. Data security

The Seller implements reasonable technical and organisational measures to protect personal data against unauthorised access, loss, disclosure, alteration or destruction.

Payments made on the website are processed through secure payment platforms.

However, no data transmission or storage system can guarantee absolute security.


9. Your rights

In accordance with the GDPR and the French Data Protection Act, the Customer has in particular the following rights:

  • right of access;

  • right to rectification;

  • right to erasure;

  • right to object;

  • right to restriction of processing;

  • right to data portability;

  • right to withdraw consent at any time.

Any request may be sent to:

privacy@elorisparis.com

The Customer also has the right to lodge a complaint with the French data protection authority (CNIL).


10. Children's data

The website and products offered are not intended for minors.

The Seller does not knowingly collect personal data concerning minors.


11. Changes to the policy

The Seller reserves the right to change this Privacy Policy at any time to ensure compliance with current regulations.

The applicable version is the one published on the website on the date of access.


12. Contact

For any question about this Privacy Policy or the processing of personal data: privacy@elorisparis.com